Pioneer Telephone
Pioneer Telephone Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pioneer Telephone has 1.9 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Make sure all of the cancelation fees are fully explained.".
Consumers are not pleased with Discounts and Special Offers and Diversity of Products or Services. The price level of this organization is medium according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pioneer Telephone has 1.9 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Make sure all of the cancelation fees are fully explained.".
Consumers are not pleased with Discounts and Special Offers and Diversity of Products or Services. The price level of this organization is medium according to consumer reviews.
Media from reviews
When I tried to cancel my service I was told I would have to pay lots of cancellation fees.
User's recommendation: Make sure all of the cancelation fees are fully explained.
Scammers - beware
Preferred solution: To be taken off their list of people they try to scam
Continuing great experience
- Long distance service and customer assistance
Pioneer suckd
PIONEER SUCKS!
Pioneer Telephone - Internet Service Review
Terrible internet service. My husband and I started with Pioneer for a month's ago. And we have the gamer package. And all it does is buffer. And it's expensive. I posted on facebook that my service sucks compared to Cox communications. Wasnt veing aggressive or anything. They replied saying someone will get in touch.
I finally had to send my number in to get someone to talk to me. And the only thing they were worried about was that i didn't follow guidelines on commenting with aggressive behavior.
ALL I SAID WAS THAT MY SERVICE SUCKS COMPARED TO COX. THAT'S IT.
I took screen shots of it all.
Do not go through this company.
Worst place to get a phone
No return calls
Pioneer Telephone Technical Support Review
Extremely rude Sales Consultant Cold Calling
Hidden costs for local service line maintenance
Billed by Pioneer weeks after no longer even having a landline
Pioneer refused to remove the erroneous billing, so I contacted my credit card company and filed the complaint, along with the proof that the phone line had been disconnected before those calls were supposedly made. I was told by the credit card company that Pioneer did not refute my claim of fraud, and therefore the charge was reversed.
I never heard from Pioneer at all. After 7 years thinking they were great, I was astounded at their nasty attitude and terrible customer service over this *** little issue!
PS - I called customer service, explained their mistake, he just kept repeating that they had received records of those calls made on that phone line. I kept insisting that the land line had been disconnected and that phone number ported to an internet service, and I could prove that, but he insisted that since I did not cancel the account until August 1 that all calls were deemed to be my calls. He said it was from the phone line that had been ported over to an internet line, and he insisted it was still an active land line!
Preferred solution: Full refund
Turned off phone with no warning.
Bogus Late Fees
Bait and Switch
Billing complaint misleading advertising ripoff
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Advertised speeds are virtually a lie. I have run the Pioneer speed check and I get one result and then I run the Verizon FIOS speed check and the speed is horrible.
Recently received notice I was getting at no charge 75MB service. Sped check said 32 MB upload and 83.3 download.
It is a screwed up service. It was not this way until Pioneer purchased the system from Verizon.